Terms and Conditions

1. Service Description

Cadillac Lakeland is an automotive dealership providing new and pre-owned vehicle sales, leasing, financing, vehicle service and maintenance, genuine Cadillac parts and accessories, and related dealership services. Our SMS messaging program provides marketing and informational communications regarding our products and services.

2. Consent to Receive Messages

By providing your telephone number and agreeing to receive communications from Cadillac Lakeland, you expressly consent to receive marketing and informational calls and text messages from Cadillac Lakeland at the telephone number you provided, including communications regarding your inquiry, vehicles, products, services, appointments, service and maintenance, recall notifications, promotional offers, dealership events, financing, and other dealership-related communications.

You agree that these calls and text messages may be made or sent using an automatic telephone dialing system, artificial intelligence, other automated technology, or an artificial or prerecorded voice.

Your consent applies to the telephone number you provide and constitutes your express written consent to receive the communications described above, subject to your right to revoke consent or opt out as described below. Consent is not a condition of purchasing any goods or services.

3. Message Frequency

Message frequency varies depending on your interactions with Cadillac Lakeland. The number of messages you receive will depend on your requests, appointments, and communication preferences.

4. Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for information regarding your messaging or data plan.

5. Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any SMS message from Cadillac Lakeland. You may revoke your consent to receive marketing calls by informing us during any call or by contacting Cadillac Lakeland using the contact information below. Unless you expressly request otherwise, an opt-out or revocation applies only to the specific method of communication to which it relates. After opting out or revoking consent for a particular method of communication, you will no longer receive marketing communications through that method unless you subsequently provide consent to receive them again.

6. Website Chat and Electronic Communications

Our website may offer chat, messaging, or other interactive communication features. By using these features, you understand and agree that your communications and information submitted through them may be collected, recorded, monitored, processed, stored, and reviewed, including in real time, by Cadillac Lakeland and our service providers. These features may use automated technology or artificial intelligence to facilitate, analyze, or respond to communications. You consent to such collection, recording, monitoring, processing, storage, and review for purposes including responding to your inquiries, providing customer service, improving our services, maintaining security, and other business purposes described in our Privacy Policy.

7. Customer Support

For assistance, reply HELP to any text message or contact Cadillac Lakeland using the information below.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your information. By participating in our SMS messaging program, you acknowledge that you have read and agree to our Privacy Policy.

9. Limitation of Liability

Cadillac Lakeland is not responsible for delayed, undelivered, or misdirected messages. Message delivery is subject to your wireless carrier’s network availability and other factors beyond our control.

10. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will become effective immediately upon posting to our website with an updated Effective Date. Your continued participation in our SMS messaging program constitutes acceptance of any revised Terms.

11. Contact Us

If you have any questions regarding these Terms and Conditions or our SMS messaging program, please contact: