Customer Testimonials

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DealerRater Jul 2, 2024

Very happy with entire process. Our sales rep , Jacob Harris , I would give 5 stars to. I would recommend him to others

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DealerRater Jun 3, 2024

Changed engine oil and filter according to the paperwork that they gave me they put the wrong oil in my car that was Saturday afternoon I called them when I saw the problem no one was there that could give me a answer so rest of weekend no car to drive not very happy about this

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DealerRater May 1, 2024

Matt was a pleasure to work with. I would buy a car from him again.

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DealerRater Mar 28, 2024

Everyone was very pleasant to deal with service was done quickly considering they had to order the parts and washed my car as well.

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DealerRater Mar 15, 2024

Great experience and great customer service. My next car I will purchase from Lakeland Cadillac in the future.

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DealerRater Mar 9, 2024

Service has been excellent at Lakeland Cadillac. Cheryl takes great care of her customers and always has a great attitude.

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DealerRater Feb 22, 2024

Cadillac of Lakeland is the best, and billie treats me as a valued person. She goes out of way to make my experience special. I will always choose this dealership for all the work done on my car and her name is Eileen and she’s very special to me. Thank you Cadillac of Lakeland

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DealerRater Jan 4, 2024

SBC has the very best service department. I bought my Cadillac 2years ago and I always get serviced and the get me right in and out quickly. Billie in service is the best always a pleasure to work with her. They always provide me with a loaner.

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DealerRater Oct 27, 2023

Thank you so much for helping us in a time of need! We are very appreciative!

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DealerRater Aug 18, 2023

Took my XT4 in for service today, oil change, replace engine air filter & a "rattle" on the passenger side window/door. I can't say enough of good things about my service rep, Billie & the entire techs @ Cadillac Lakeland. I HIGHLY recommend this dealership & their service dept, especially "Billie." It's ALWAYS a pleasant experience when I go there!!!!! You should try them!!!!!!!

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DealerRater Aug 8, 2023

I am always well taken care of. Billie (behind the desk) always is cheerful and helpful. The car came back with everything completed. Billie called me during the day to inform me of the costs for various needed services before beginning so I could make the choice. I'm always provided with a loaner free of charge so I can go about my day. They are friendly, fast and thorough. And if I were ever thinking of upgrading my car to a newer model, I would definitely go here first.

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DealerRater Oct 26, 2022

They do such a great job ! Very friendly fast and accurate service. Highly recommend them

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DealerRater Dec 19, 2021

Everything is very clean all the employees were very thoughtful and really enjoyed my time there and drive my Cadillac

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DealerRater Dec 2, 2021

Service is always first rate. I would recommend this organization to anybody.Thanks for all you do.

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DealerRater Dec 1, 2021

I visited this dealer for the first time. The employees were much more relaxed and friendly then I expected. We had a great experience and with no pressure. Overall, I am very pleased with the dealer and my new car.

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DealerRater Nov 30, 2021

Excellent services.. service advisor was very knowledgeable and very helpful.. very clean areas.. pleasant atmosphere..

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DealerRater Oct 28, 2021

Cannon Cadillac is where I buy my cars. My customer service rep, Billie Marshand really takes care of me and my car. It is a pleasure going in for service. It is a great perk to get a free loaner vehicle to use if they need to keep your car for an extended time. I believe the new owners will be offering the same great service’s.

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DealerRater Oct 28, 2021

Caring, honest, knowledgeable, just a few words to describe our salesperson Derryl and the whole team!

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